Tax Practitioner Priority Service
Tax Practitioners can call 919-754-2500, between 8:00 a.m. and 5:00 p.m. EST, Monday through Friday, to speak with Department of Revenue tax professionals who can assist them with many of their technical and account specific questions about corporate income and franchise tax, individual income tax, sales and use tax, and withholding tax. Forms are available on our web site or they can be obtained by calling toll-free, 1-877-252-3052. To check the status of refunds, use this web site or call 1-877-252-4052.
Tax Practitioners who have questions concerning participation in the e-File program, problems transmitting electronically filed individual income tax returns, or problems uploading an EDI formatted sales and use income tax return using the Departments on-line filing and payment system should contact the e-File and Development Unit Monday through Friday between the hours of 8:00 am and 5:00 pm EST at toll free 1-877-308-9103. Select option 2 from the Main Menu, then select option 1 and then option 2. If you are located in the Raleigh area, you may contact us at (919) 733-1674.