Tax Practitioner Priority Service (TPPS)

Tax practitioners can call 919-754-2500 (8:00 am until 5:00 pm EST, Monday through Friday) to speak with North Carolina Department of Revenue (NCDOR) tax professionals who can assist them with many of their technical and account-specific questions about Corporate Income and Franchise tax, Individual Income tax, Sales and Use tax, and Withholding tax. Forms are available on our website or they can be obtained by calling 1-877-252-3052. To check the status of refunds, use this website or call 1-877-252-4052.

Tax practitioners who have questions concerning participation in the eFile program, problems transmitting eFiled tax returns or payments, or problems uploading EDI-formatted Sales and Use income tax returns using the NCDOR Online Filing and Payment system should call the E-File and Development Unit,1-877-308-9103 (8:00 am until 5:00 pm EST, Monday through Friday), and select main menu options 2, 1, and 2.