Telephone Tax Collection Scams Begin Resurfacing

May 8, 2014

Raleigh, N.C. — Officials at the North Carolina Department of Revenue (NCDOR) are warning citizens to be cautious of a telephone tax collection scam that has recently resurfaced throughout the country. The perpetrators attempt to convince individuals that a delinquent tax bill is due and request immediate payment by credit card over the phone.

Criminals posing as NCDOR agents have recently been identified in both New York and Indiana. Fortunately, in these cases the individuals contacted by the fraudulent agents did not make any credit card payments over the phone, but rather correctly called NCDOR directly to confirm if the bill was legitimate. In both cases the tax liability was determined to be false.

“In the majority of cases, individuals will receive notice in the mail before anyone from our agency contacts them by phone,” said Secretary of Revenue Lyons Gray. “We encourage taxpayers to contact NCDOR directly should they receive a call or letter that appears suspicious.”

Taxpayers should remember the following if they are contacted by NCDOR:

  • Before contacting a taxpayer by phone about a collection action, NCDOR will send notice in the mail advising the taxpayer about the specifics of any overdue or delinquent tax payment.
  • If someone receives a questionable call from NCDOR or any other tax agency, please contact the agency directly or speak to a qualified tax professional.
Please visit the NCDOR website or call 1-877-252-3052 for more information.


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P.O. Box 25000, Raleigh, NC 27640-0001
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